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ChiliPiper MCP connector

Bearer TokenCRM & SalesProductivityAutomation

Connect to ChiliPiper MCP. Schedule meetings, manage routing rules, track distributions, and automate handoffs from your AI agents.

ChiliPiper MCP connector

  1. Install the SDK

    Section titled “Install the SDK”
    Terminal window
    npm install @scalekit-sdk/node

    Full SDK reference: Node.js | Python

  2. Set your credentials

    Section titled “Set your credentials”

    Add your Scalekit credentials to your .env file. Find values in app.scalekit.com > Developers > API Credentials.

    .env
    SCALEKIT_ENVIRONMENT_URL=<your-environment-url>
    SCALEKIT_CLIENT_ID=<your-client-id>
    SCALEKIT_CLIENT_SECRET=<your-client-secret>

  3. Set up the connector

    Section titled “Set up the connector”

    Register your ChiliPiper MCP credentials with Scalekit so it can authenticate requests on your behalf. You do this once per environment.

    Dashboard setup steps

    Register your Chili Piper API token with Scalekit so it stores it securely and injects it into every request. Chili Piper uses bearer token authentication — there is no redirect URI or OAuth flow.

    1. Get your Chili Piper API token

      • Sign in to Chili Piper and go to Integrations in the left sidebar.
      • Click the API & Credentials tab, then select API Access Tokens.
      • Click Generate Token, give it a name (e.g., Agent Auth), and copy the token value immediately — it is only shown once.

      Chili Piper Integrations → API & Credentials → API Access Tokens page showing the Generate Token button and a list of existing tokens

    2. Create a connection in Scalekit

      • In Scalekit dashboard, go to AgentKit → Connections → Create Connection. Find ChiliPiper MCP and click Create.
      • Note the Connection name — you will use this as connection_name in your code (e.g., chilipipermcp).
      • Click Save.

    3. Add a connected account

      Connected accounts link a specific user identifier in your system to their Chili Piper API token. Add them via the dashboard for testing, or via the Scalekit API in production.

      Via dashboard (for testing)

      • Open the connection you created and click the Connected Accounts tab → Add account.
      • Fill in:
        • Your User’s ID — a unique identifier for this user in your system (e.g., user_123)
        • Token — the Chili Piper API token from step 1
      • Click Create Account.

      Via API (for production)

      import { Scalekit } from '@scalekit-sdk/node';
      

      const scalekit = new Scalekit(
        process.env.SCALEKIT_ENV_URL,
        process.env.SCALEKIT_CLIENT_ID,
        process.env.SCALEKIT_CLIENT_SECRET,
      );
      

      // Never hard-code credentials — read from secure storage or user input
      const chilipiperToken = getUserChilipiperToken(); // retrieve from your secure store
      

      await scalekit.actions.upsertConnectedAccount({
        connectionName: 'chilipipermcp',
        identifier: 'user_123',
        credentials: {
          username: chilipiperToken,
        },
      });

  4. Make your first call

    Section titled “Make your first call”
    quickstart.ts
    import { ScalekitClient } from '@scalekit-sdk/node'
    import 'dotenv/config'
    

    const scalekit = new ScalekitClient(
      process.env.SCALEKIT_ENV_URL,
      process.env.SCALEKIT_CLIENT_ID,
      process.env.SCALEKIT_CLIENT_SECRET,
    )
    const actions = scalekit.actions
    

    const connector = 'chilipipermcp'
    const identifier = 'user_123'
    

    // Make your first call
    const result = await actions.executeTool({
      connector,
      identifier,
      toolName: 'chilipipermcp_concierge-list-routers',
      toolInput: {},
    })
    console.log(result)

What you can do

Section titled “What you can do”

Connect this agent connector to let your agent:

  • Workspace-remove-users records — Removes one or more users from a specific workspace
  • Workspace-remove-users-all records — Removes all specified users from every workspace they belong to
  • Workspace-list records — Returns a paginated list of workspaces
  • Workspace-list-users records — Returns a paginated list of users in a workspace
  • Workspace-add-users records — Adds one or more users to a workspace
  • User-update-licenses records — Updates the license assignments for a user, replacing the current license set

Tool list

Section titled “Tool list”

Use the exact tool names from the Tool list below when you call execute_tool. If you’re not sure which name to use, list the tools available for the current user first.

chilipipermcp_availability-slots#Returns available meeting slots for any attendee mix (round-robin, manual, team-assigned, additional).5 params

Returns available meeting slots for any attendee mix (round-robin, manual, team-assigned, additional).

NameTypeRequiredDescription
attendeesarrayrequiredNo description.
expectedHoststringrequiredNo description.
intervalstringrequiredNo description.
meetingTypeRefstringrequiredNo description.
meetingTypeOverridestringoptionalNo description.
chilipipermcp_concierge-list-routers#Returns all concierge routers in the workspace.1 param

Returns all concierge routers in the workspace.

NameTypeRequiredDescription
workspaceIdstringoptionalNo description.
chilipipermcp_concierge-logs#Returns logs of concierge routing activity for a given time range.4 params

Returns logs of concierge routing activity for a given time range.

NameTypeRequiredDescription
endstringrequiredNo description.
routerIdstringrequiredNo description.
startstringrequiredNo description.
workspaceIdstringrequiredNo description.
chilipipermcp_concierge-route#Executes routing logic without an explicit router slug — the router is resolved from the request body. Identical to concierge-route-by-slug once resolved; optionally returns available slots when interval is provided.3 params

Executes routing logic without an explicit router slug — the router is resolved from the request body. Identical to concierge-route-by-slug once resolved; optionally returns available slots when interval is provided.

NameTypeRequiredDescription
formstringrequiredNo description.
intervalstringoptionalNo description.
optionsstringoptionalNo description.
chilipipermcp_concierge-route-by-slug#Executes routing logic for a specific router identified by its slug. Optionally returns available slots for scheduling when an interval is provided.2 params

Executes routing logic for a specific router identified by its slug. Optionally returns available slots for scheduling when an interval is provided.

NameTypeRequiredDescription
bodystringrequiredNo description.
routerSlugstringrequiredNo description.
chilipipermcp_concierge-schedule#Schedules a meeting through a concierge routing session using the routingId returned by concierge-route or concierge-route-by-slug.2 params

Schedules a meeting through a concierge routing session using the routingId returned by concierge-route or concierge-route-by-slug.

NameTypeRequiredDescription
bodystringrequiredNo description.
routingIdstringrequiredNo description.
chilipipermcp_crm-activity#Resolves the ChiliPiper meeting linked to a CRM event ID and returns its admin UI deep-link URL. Accepts 15- or 18-character Salesforce IDs.1 param

Resolves the ChiliPiper meeting linked to a CRM event ID and returns its admin UI deep-link URL. Accepts 15- or 18-character Salesforce IDs.

NameTypeRequiredDescription
crmEventIdstringrequiredNo description.
chilipipermcp_crm-cancel#Resolves the ChiliPiper meeting linked to a CRM event ID and permanently cancels it. Irreversible — may email attendees. Accepts 15- or 18-character Salesforce IDs.1 param

Resolves the ChiliPiper meeting linked to a CRM event ID and permanently cancels it. Irreversible — may email attendees. Accepts 15- or 18-character Salesforce IDs.

NameTypeRequiredDescription
crmEventIdstringrequiredNo description.
chilipipermcp_crm-get#Resolves the ChiliPiper meeting linked to a CRM event ID and returns its full record including status, attendees, and scheduled time. Accepts 15- or 18-character Salesforce IDs.1 param

Resolves the ChiliPiper meeting linked to a CRM event ID and returns its full record including status, attendees, and scheduled time. Accepts 15- or 18-character Salesforce IDs.

NameTypeRequiredDescription
crmEventIdstringrequiredNo description.
chilipipermcp_crm-noshow#Resolves the ChiliPiper meeting linked to a CRM event ID and marks it as a no-show. Not reversible via API. Accepts 15- or 18-character Salesforce IDs.1 param

Resolves the ChiliPiper meeting linked to a CRM event ID and marks it as a no-show. Not reversible via API. Accepts 15- or 18-character Salesforce IDs.

NameTypeRequiredDescription
crmEventIdstringrequiredNo description.
chilipipermcp_distribution-adjust-v3#Merges adjustments (weights, manual calibration) into an existing distribution and publishes immediately. Uses v3 API — adjustments are additive, not replacements.2 params

Merges adjustments (weights, manual calibration) into an existing distribution and publishes immediately. Uses v3 API — adjustments are additive, not replacements.

NameTypeRequiredDescription
bodystringrequiredNo description.
distributionIdstringrequiredNo description.
chilipipermcp_distribution-create#Creates and immediately publishes a new distribution with the specified assignment type, team, and weights.7 params

Creates and immediately publishes a new distribution with the specified assignment type, team, and weights.

NameTypeRequiredDescription
assignmentTypeConfigstringrequiredNo description.
teamIdstringrequiredNo description.
workspaceIdstringrequiredNo description.
cappingstringoptionalNo description.
manualCalibrationarrayoptionalNo description.
namestringoptionalNo description.
weightsarrayoptionalNo description.
chilipipermcp_distribution-delete#Permanently deletes a distribution by its ID.1 param

Permanently deletes a distribution by its ID.

NameTypeRequiredDescription
distributionIdstringrequiredNo description.
chilipipermcp_distribution-list-put#Returns a paginated list of distributions with optional filters.2 params

Returns a paginated list of distributions with optional filters.

NameTypeRequiredDescription
paginationstringoptionalNo description.
workspaceIdsarrayoptionalNo description.
chilipipermcp_distribution-update-v3#Replaces an existing distribution configuration by its ID and publishes immediately. Uses v3 API.2 params

Replaces an existing distribution configuration by its ID and publishes immediately. Uses v3 API.

NameTypeRequiredDescription
bodystringrequiredNo description.
distributionIdstringrequiredNo description.
chilipipermcp_handoff-init#Phase 1 of 2: initializes a handoff flow — launches workspace routers, evaluates assignee availability, and returns routing paths with available slots. Must be followed by handoff-schedule to complete booking.3 params

Phase 1 of 2: initializes a handoff flow — launches workspace routers, evaluates assignee availability, and returns routing paths with available slots. Must be followed by handoff-schedule to complete booking.

NameTypeRequiredDescription
bodystringrequiredNo description.
userIdstringrequiredNo description.
workspaceIdstringrequiredNo description.
chilipipermcp_handoff-schedule#Phase 2 of 2: completes a handoff by booking a meeting on a chosen path and slot. Creates calendar events, sends confirmations, and requires the routingId and pathId returned by handoff-init.5 params

Phase 2 of 2: completes a handoff by booking a meeting on a chosen path and slot. Creates calendar events, sends confirmations, and requires the routingId and pathId returned by handoff-init.

NameTypeRequiredDescription
bodystringrequiredNo description.
pathIdstringrequiredNo description.
routerIdstringrequiredNo description.
routingIdstringrequiredNo description.
userIdstringrequiredNo description.
chilipipermcp_health-ping#Checks the health of the ChiliPiper MCP server.0 params

Checks the health of the ChiliPiper MCP server.

chilipipermcp_meeting-activity#Returns the admin UI deep-link URL for a meeting's activity page.1 param

Returns the admin UI deep-link URL for a meeting's activity page.

NameTypeRequiredDescription
meetingIdstringrequiredNo description.
chilipipermcp_meeting-cancel#Permanently cancels a meeting by its ID. Irreversible — may update calendar/CRM and email attendees.1 param

Permanently cancels a meeting by its ID. Irreversible — may update calendar/CRM and email attendees.

NameTypeRequiredDescription
meetingIdstringrequiredNo description.
chilipipermcp_meeting-export-v2-put#Exports meetings in a time range with optional filters.4 params

Exports meetings in a time range with optional filters.

NameTypeRequiredDescription
endstringrequiredNo description.
startstringrequiredNo description.
paginationstringoptionalNo description.
workspaceIdsarrayoptionalNo description.
chilipipermcp_meeting-get#Returns details of a meeting by its ID.1 param

Returns details of a meeting by its ID.

NameTypeRequiredDescription
meetingIdstringrequiredNo description.
chilipipermcp_meeting-list-put#Returns paginated meetings in a time range with optional filters.4 params

Returns paginated meetings in a time range with optional filters.

NameTypeRequiredDescription
endstringrequiredNo description.
startstringrequiredNo description.
paginationstringoptionalNo description.
workspaceIdsarrayoptionalNo description.
chilipipermcp_meeting-noshow#Marks a meeting as a no-show by its ID. May trigger CRM and notification workflows.1 param

Marks a meeting as a no-show by its ID. May trigger CRM and notification workflows.

NameTypeRequiredDescription
meetingIdstringrequiredNo description.
chilipipermcp_resource-scheduler-run#Runs a resource scheduler on demand: executes its configured query and dispatches matched records to the linked executing flow.1 param

Runs a resource scheduler on demand: executes its configured query and dispatches matched records to the linked executing flow.

NameTypeRequiredDescription
resourceSchedulerIdstringrequiredNo description.
chilipipermcp_rule-create#Creates a new routing rule and activates it immediately. Returns the created rule with its assigned ID and revision.1 param

Creates a new routing rule and activates it immediately. Returns the created rule with its assigned ID and revision.

NameTypeRequiredDescription
dtostringrequiredNo description.
chilipipermcp_rule-delete#Deletes a routing rule by its ID and revision.2 params

Deletes a routing rule by its ID and revision.

NameTypeRequiredDescription
revisionintegerrequiredNo description.
ruleIdstringrequiredNo description.
chilipipermcp_rule-get#Returns details of a routing rule by its ID.1 param

Returns details of a routing rule by its ID.

NameTypeRequiredDescription
ruleIdstringrequiredNo description.
chilipipermcp_rule-list#Returns a paginated list of routing rules with optional filters.2 params

Returns a paginated list of routing rules with optional filters.

NameTypeRequiredDescription
filterstringoptionalNo description.
paginationstringoptionalNo description.
chilipipermcp_rule-modify#Modifies an existing routing rule by its ID. Requires the current revision for optimistic locking.3 params

Modifies an existing routing rule by its ID. Requires the current revision for optimistic locking.

NameTypeRequiredDescription
dtostringrequiredNo description.
revisionintegerrequiredNo description.
ruleIdstringrequiredNo description.
chilipipermcp_team-add-users#Adds one or more users to a team.2 params

Adds one or more users to a team.

NameTypeRequiredDescription
teamIdstringrequiredNo description.
userIdsarrayrequiredNo description.
chilipipermcp_team-list-put#Returns a paginated list of teams.2 params

Returns a paginated list of teams.

NameTypeRequiredDescription
paginationstringoptionalNo description.
workspaceIdsarrayoptionalNo description.
chilipipermcp_team-remove-users#Removes one or more users from a specific team.2 params

Removes one or more users from a specific team.

NameTypeRequiredDescription
teamIdstringrequiredNo description.
userIdsarrayrequiredNo description.
chilipipermcp_team-remove-users-all#Removes all specified users from every team they belong to.2 params

Removes all specified users from every team they belong to.

NameTypeRequiredDescription
userIdsarrayrequiredNo description.
workspaceIdsarrayoptionalNo description.
chilipipermcp_tenant-get#Returns details of the current tenant.0 params

Returns details of the current tenant.

chilipipermcp_user-find#Searches for users by a query string with pagination.2 params

Searches for users by a query string with pagination.

NameTypeRequiredDescription
querystringrequiredNo description.
paginationstringoptionalNo description.
chilipipermcp_user-find-by-filter#Returns a paginated list of users matching the specified filter.2 params

Returns a paginated list of users matching the specified filter.

NameTypeRequiredDescription
filterstringrequiredNo description.
paginationstringoptionalNo description.
chilipipermcp_user-find-by-ids#Returns users matching a list of user IDs.1 param

Returns users matching a list of user IDs.

NameTypeRequiredDescription
userIdsarrayrequiredNo description.
chilipipermcp_user-invite#Invites a new user to ChiliPiper by email.6 params

Invites a new user to ChiliPiper by email.

NameTypeRequiredDescription
emailstringrequiredNo description.
licensesarrayoptionalNo description.
namestringoptionalNo description.
rolesarrayoptionalNo description.
salesforceIdstringoptionalNo description.
workspacesarrayoptionalNo description.
chilipipermcp_user-read#Returns details of a user by their ID.1 param

Returns details of a user by their ID.

NameTypeRequiredDescription
userIdstringrequiredNo description.
chilipipermcp_user-update-licenses#Updates the license assignments for a user, replacing the current license set.1 param

Updates the license assignments for a user, replacing the current license set.

NameTypeRequiredDescription
updatestringrequiredNo description.
chilipipermcp_workspace-add-users#Adds one or more users to a workspace.2 params

Adds one or more users to a workspace.

NameTypeRequiredDescription
userIdsarrayrequiredNo description.
workspaceIdstringrequiredNo description.
chilipipermcp_workspace-list#Returns a paginated list of workspaces.1 param

Returns a paginated list of workspaces.

NameTypeRequiredDescription
paginationstringoptionalNo description.
chilipipermcp_workspace-list-users#Returns a paginated list of users in a workspace.2 params

Returns a paginated list of users in a workspace.

NameTypeRequiredDescription
paginationstringoptionalNo description.
workspaceIdstringoptionalNo description.
chilipipermcp_workspace-remove-users#Removes one or more users from a specific workspace.2 params

Removes one or more users from a specific workspace.

NameTypeRequiredDescription
userIdsarrayrequiredNo description.
workspaceIdstringrequiredNo description.
chilipipermcp_workspace-remove-users-all#Removes all specified users from every workspace they belong to.1 param

Removes all specified users from every workspace they belong to.

NameTypeRequiredDescription
userIdsarrayrequiredNo description.